Frequently Asked Questions (FAQs)
Q. "What is my Southampton Candle made from? How is it made?"
A. All Southampton Candle Co. products are handcrafted in Virginia with luxury fragrance oils and our custom blend of American-grown soy and creamy coconut waxes. Every candle is hand-poured in reusable and recyclable glass jars with bronze screw-top lids. We finish our candles with braided 100% cotton wicks and pre-trim each wick for a smooth, satisfying first burn. We also use minimalistic packaging to further reduce our impact on the environment.
Q. "Are Your Candles Cruelty-Free?"
A. We believe in business as a force for good, and love our animal friends. All Southampton Candle Co. products are vegan, cruelty-free, and contain no animal-sourced or animal-derived ingredients or by-products.
Q. "How Do I Know Your Website is Safe to Order From?"
A. Good question! Your safety and security is of upmost importance to us, and we've taken steps to protect your information. Southampton Candle Company's website address (URL) begins with 'https', where the 's' stands for secure.
Additionally, our site has a valid security certificate, which you can verify by looking for the little locked padlock (🔒) to the left of your browser's address bar. For more information on websites, security, and safe online shopping (from someone who can explain it better!), visit https://www.digicert.com/dc/blog/how-to-know-if-a-website-is-secure/
Q. "I want to carry your products in my retail store. Do you sell wholesale?"
A. Thank you for your interest! Please email firstname.lastname@example.org with details and we'll go from there!
Q. "What if I have a question that isn't answered here?"
A. There are more FAQs coming soon! In the meantime, please reach out to email@example.com with any questions or comments. Thank you!